Shipping & Return
Shipping
1-DAY EXPRESS to all States except Hawaii and Alaska. Order before 3PM today, get it tomorrow.
Deliveries are not available on holidays and weekends, Orders after 3PM on Thursday will be shipped on the following Monday or business day.
- FREE SHIPPING for orders over $179
- Minimum order amount for shipping is $89
- Alaska and Hawaii, please call to order
We only use 1-day Fedex Express Shipping, depending on where you live (rural area) and weather conditions, delivery may occur in 2 days.
Price Information by Shipping Zone
| Cost | Shipping Zone |
| $9.99 | CT, DC, ME, MD, MA, NH, NJ, NY, PA, RI, VT, VA, WV |
| $19.99 | AL, AR, AZ, CA, CO, FL, GA, ID, IL, IN, IA,KS, KY, LA, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, OR, SC, SD, TN, TX, UT, WI, WY |
Shipping Cost & Delivery Information for Canada
1-DAY EXPRESS to all Provinces. (Some areas are not available for delivery due to their remote locations.) Order before 3PM today, get it tomorrow.
Deliveries are not available on holidays and weekends, Orders after 3PM on Thursday will be shipped on the following Monday or business day.
- DISCOUNTED SHIPPING ($30) for orders over $200
($60 for orders less than $200) - Minimum order amount for shipping is $90
- After placing an order, expect to get a clearance call from Canadian Customs to release the package for delivery to your house. (Your package will not be released until it’s cleared.)
All package will be shipped via eco-friendly insulated cartons with insulated cool packs. As shipment will have its refrigerated temperature, products will be thawed.
If you are not going to consume immediately, please keep them in the freezer. Products before expiry will not have any defects as long as they are stored in the freezer.
Return / Exchange
Exchange and refund can be requested within 7 days of shipment arrival. However, if you experience any other inconvenience, please do not hesitate to contact us.
Exchange/Refund can be requested to below contact information :
- Phone : (646)877-5436
- e-mail : info@kevinschoices.com
- instagram : kevinschoice (DM)
Cost for exchange/refund
If return or exchange is requested due to customer's responsibility (such as simple change of mind, error in order), customer will be responsible for 35% of the goods (re-stocking fee) and shipping.
Following will not be processed for return/exchange
- 7 days have passed after shipment arrival
- Improper storage causing product failures
- Damaged package or product, caused by customer
However, if you experience any other inconvenience, please do not hesitate to contact us.